Working Student - Technical Product Manager (hybrid)

About this role

About IONOS At IONOS, we don't just manage servers – we shape the digital future for more than 6.2 million customers worldwide with our solutions. As Europe's leading hosting provider and a pioneer in independent cloud solutions, we are building next-generation infrastructure – from sovereign cloud architectures and high-performance GPU clusters to integrated AI automation tools. What drives us is digital sovereignty for Europe and real impact for small and medium-sized businesses (SMBs) as well as large enterprises.

We work in agile teams, rely on transparent structures, and believe that excellence and innovation only emerge through true team spirit. Ready for your next step? Become part of IONOS and grow with us. 1&1 Mail & Media, part of IONOS Group, operates and WEB.DE & GMX, two of Germany's largest Internet portals, as well as an Internet portal catering to an international audience. Through these brands, we are able to reach over 39 million users monthly, hosting 55% of Germany’s email accounts.

In addition to a large editorial news section and Germany's by far most popular free e-mail service, 1&1 Mail & Media offers paid subscriptions to a variety of internet-based services, such as paid e-mail accounts, virus protection software or web hosting services. In Romania, we are developing applications related to, online office editor (we active contributors to open source Libre Office community as well), messaging, lottery and web hosting products.

Your Tasks: In this role, you will: Work with other TPM’s to assemble product requirements; Create requirements documents such as use cases, business process diagrams and wireframes; Provide reports on ongoing topics, support TPM’s in assessing project status; Understand both business and technical context and support in decision taking; Understand all aspects of software development and learn how to build great products; Find practical solutions to emerging problems; Learn technologies, processes and tools in order to successful drive delivery of projects; Support quality assurance for the subscription business by testing key customer journeys, including purchases, upgrades, renewals and cancellations; document issues and verify fixes with the product and development teams; Update and maintain customer communication email templates for premium and subscription customers, including welcome messages, renewal reminders and subscription change confirmations; Check updated email templates for accurate content, personalization, links and consistent rendering across email clients before release.