How can we help?

Find quick answers about your search, documents and payment. If you need anything else, a real person is only an email away.

Common questions

No. Jobherder is a search pipeline, not a chat wrapper. It discovers roles across job boards, company hiring systems, specialist sources, and wider web discovery, then ranks them against your preferences and prepares application packs. Language models help score and write — they are not the product.

No. Every application is built from your uploaded CV and aligned to a specific role. We do not invent experience, achievements, or qualifications.

No. We extract details from your CV programmatically and strip all personal data before a search intent is ever built — no name, email, or phone number reaches any language model. Your contact details are re-added only after your CV and cover letters have been written. As a side effect, removing your identity also removes bias from the search.

Yes. Every shortlisted role links directly to the original live posting.

Yes. Your preferences shape ranking — not just your job history.

Jobherder combines a continuously refreshed job pool (Reed, Greenhouse boards, specialist boards, public feeds, and more) with live discovery on each search — job APIs such as Adzuna and Reed, Google Jobs-style discovery, open-web search, agent/board discovery, and company career pages.

Most searches take around an hour. We merge the continuously refreshed pool with live discovery, rank roles against your preferences, then tailor CVs and cover letters for each shortlisted match — so it is not instant, but you get a full application-ready pack rather than a quick alert email.

Yes. Each run is a separate purchase. No subscriptions.

It is a shortened demonstration of Jobherder: one example match with a tailored CV and cover letter. It searches a smaller slice of the pool and uses fewer live web-search steps than a paid run. Paid searches use broader coverage and can deliver up to 7 matches. The sample is limited to one per verified account, CV, device, and public IP; these limits never restrict paid searches.

No. Jobherder is pay-as-you-go. Buy a search when you need one, with no recurring charge.

No. If you buy three searches, you can use the remaining credits whenever you are ready.

No. The free sample is a shortened demonstration that returns one example match. It uses reduced pool coverage and fewer live web-search steps. Paid searches search more widely and can deliver up to 7 matches.

Most searches are delivered in about an hour. We search, filter and prepare tailored documents for every shortlisted role.

If a technical problem prevents us from delivering your search, contact support and we will put it right.

You receive seven selected roles, a tailored CV and cover letter for each, and a direct link to every original job posting.

No. Every document is based on the experience and qualifications you provide. We improve relevance and presentation without inventing claims.

No. We strip personal details before building a search intent, so no language model ever receives them. Contact details are re-added to your documents only after they are written — and removing your identity also removes bias.

Yes. Every match links to the original listing. We also filter out stale adverts and duplicates before building your shortlist.

Yes. Your preferred industry, seniority and career direction help shape the search, so you are not limited to roles that repeat your previous title.

Yes. One shortened free sample is available per person. It returns one example match with a tailored CV and cover letter, using reduced coverage and fewer live searches than a full paid run.

Still need help? Email us at [email protected] and we will get back to you.