Wholesale & Franchise Manager (Mat Cover)

About this role

Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet.

To do this our people are honest, dynamic, and community spirited. If these are values you share, we would love you to join our team. The Role: Reporting to the Director of Wholesale & Franchise you will possess a sound knowledge of the needs of your assigned accounts and partners and knowledge of the relevant multi-brand stores and buyers. You will be responsible for selling Mulberry’s collections through our showroom and remaining informed of current distribution.

You will analyse and drive sales and be responsible for the day-to-day management of your accounts. This role offers Hybrid Working with at least 3 days per week working from the office and maximum 2 days from home. (Except during market/peak periods). Additional travel to key partners will be required. Duties & Responsibilities: Franchise: Maintain the relationship with designated franchise partners, ensuring regular communication and management in order to optimise business for both parties.

Ensure that all Franchise partnerships champion Mulberry global retail best practice across all areas of their business: Brand, Service and Product Training Mulberry Customer Experience roll out Retail Operations excellence Omni Channel CRM Engage Franchise regions in retail development projects, such as traffic, omni and other retail lead initiatives Support new store openings Wholesale: Plan budgets and seasonal sales forecasts by customer.

Meet and exceed sales objectives whenever possible. Monitor deliveries by customer and by country in accordance with the overall company strategy and brand positioning. Establish, maintain and expand customer portfolios in line with brand positioning and credit line. Manage data and update seasonally. Organise the sales appointments each season, in line with the sales campaign with clients. Have an expert knowledge of the product at all levels, dates of delivery and any other relevant information in order to deliver the best information to clients at any time.