Voluntary Services Officer

About this role

SPECIALIZED EXPERIENCE: One (1) year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-12 level in the Federal service. Specialized experience includes: managing, coordinating, and evaluating comprehensive volunteer service, philanthropic development, and community engagement programs within a healthcare or similarly complex organization; providing supervisory oversight of personnel, including assigning work, evaluating performance, and identifying training needs; developing and implementing strategic and operational plans, policies, procedures, and performance improvement initiatives; administering volunteer recruitment, placement, training, retention, and recognition programs; managing budgets, donated funds, gifts, and organizational resources in accordance with applicable laws and regulations; establishing and maintaining strategic partnerships with community organizations and external stakeholders; conducting program evaluations, identifying operational deficiencies, and implementing corrective actions; and providing technical advice and analytical reports.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Physical Requirements: The work requires considerable walking, bending and lifting on a regular and recurring basis in order to facilitate many of the activities supported by proactive volunteer, gifts and donations, media relations, and community outreach programs.

Lifting, carrying and transporting items weighing more than 25 pounds, such as boxes of brochures and audio-visual equipment, it is not uncommon when setting up presentations or carrying out program activities. While in the office, the work is sedentary in part involving writing at a desk, working at a computer terminal, conferring with others, and attending conferences, meetings, and interviews. Considerable standing and walking throughout each of the medical centers and outpatient clinics is required.