Voluntary Services Asst

About this role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/27/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Specialized experience includes: Providing administrative and clerical support for Voluntary Service programs and office operations in a healthcare setting.

Experience providing excellent customer service and professionalism when interacting with volunteers, Veterans, staff, community partners, and the public to provide program information and address concerns. Assisting with recruitment, onboarding, scheduling, and coordination of volunteers. Maintaining accurate volunteer records, applications, assignments, service hours, and attendance using manual and electronic systems.

Planning and organizing volunteer recognition events, fundraising, and community outreach activities. Preparing correspondence, reports, spreadsheets, and documentation related to program activities, donations, and administrative tasks. Managing inventory, ordering, and distribution of donated goods and program supplies. Utilizing Microsoft Office applications (Word, Excel, Outlook, Teams) and volunteer management software to track and report data.