VIP Account Manager

About this role

Our client is an international online gaming company focused on delivering engaging and innovative gaming experiences, leveraging modern technologies to provide high-quality products and services for a global audience. Perfect for those who aim to: Manage a portfolio of VIP clients and provide personalized support to each user; Build long-term client relationships through regular communication and proactive follow-ups; Improve client engagement and retention through personalized promotions and campaigns; Monitor client activity and identify opportunities to improve portfolio performance; Coordinate with internal teams to resolve client issues and ensure a high level of service; Welcome new VIP clients, re-engage inactive users, and maintain accurate client records.

Experience you’ll need to bring: 1+ year experience in VIP account management; Strong English communication skills - Upper Intermediate level; Experience managing client requests independently and handling multiple priorities; Ability to build client relationships and provide personalized support; Experience working in the iGaming industry. It's a perfect match if you have those personal features: Strong communication skills, empathy, and a client-focused mindset; Proactive approach, ownership, and ability to work independently; Strong organizational skills, attention to detail, and reliable follow-through; Adaptability, willingness to learn, and ability to stay calm in challenging situations Our clients offer competitive benefits to support your professional and personal growth, including: Health & Wellness Focus; Global Medical Coverage; Growth Opportunities; Benefits Programs (compensation for the gym/stomatology/psychological service Performance-Driven Rewards; Dynamic Work Environment.

Apply, and let your growth journey begin. Originally posted on Himalayas

Source listing: himalayas_sweden_p1