Technical Account Manager

About this role

📋 Description Be enthusiastic for interacting and collaborating with other groups within Twilio in your search Collaborate with customers’ developers to troubleshoot use of the Twilio helper libraries Possess strong technical and diplomatic skills to address customer issues and provide customer Partner with our customers' and their developers, architects, and support personnel to tackle Work collaboratively with your teammates and the Twilio Product and Engineering teams via Slack as Understand customer trends, analyze patterns, drive betterments and report what you observe to the 🎯 Requirements 4+ years of proven experience Twilio Messaging and or Voice experience Good knowledge of RESTful technology, previous work with APIs and ability to understand and solve Skilled in solving network connectivity issues, with an understanding of TCP/UDP, and basics of Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper Enthusiasm for interacting and collaborating with other groups within Twilio in your search for the 🎁 Benefits competitive pay generous time off ample parental and wellness leave healthcare retirement savings program

Source listing: empllo_remote