EU remote
Tech Lead Data "Marketing Data Hub" F/M/X
About this role
Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality. Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences. Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.
Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams. Here, your scope will know no boundaries; So join us and dare to make an impact on the world! This is where your biggest challenge awaits you: Within the CRM & Customers Tribe , you will join the Marketing Data Hub Feature Team. Our mission is to act as the backend "Hub" that extracts and exposes data from the RCU (Référentiel Client Unique) and the ODP (One Data Platform) to feed our marketing tools, partner CRMs, and compliance solutions.
As a Tech Lead Data , you will take technical responsibility for a team of Data Engineers. In the context of an upcoming transformation of our product portfolio and organization, you will ensure the stability of our application "Run" (partner flows, adtech, data quality) while steering the co-construction of our future architectural patterns. Your mission: Reporting to the Data Engineering Director , your main missions will be: Architecture & Technical Co-construction: Define and co-build new, modern architectural patterns at the intersection of business requirements and our Data Platform.
Guarantee robust and secure technical choices, particularly for real-time flows (tokenization protocols, data security). Design and optimize robust business data models (data modeling applied to marketing and personalization). Ensure the implementation of high-performance data APIs and data exposure pipelines to enable real-time marketing activation. Technical Leadership & Animation: Guide and support a team of senior profiles.
Your technical legitimacy will foster smooth collaboration. Work in a close partnership with the Product Owner to scope and prioritize technical projects. Promote DataOps best practices (unit testing, CI/CD, code quality, and observability). Delivery & Operational Excellence: Drive the ingestion, transformation, and exposure of data (backend/Hub approach). Ensure the quality, integrity, and reconciliation of customer data throughout the entire data lifecycle and data flow processes.