Tax Analyst (Quality Analyst)

About this role

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement.

QUALIFICATION REQUIREMENTS: To qualify for this position you must meet the qualification requirements outlined below: GS-9 SPECIALIZED EXPERIENCE: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Experience in the Identity Theft (IDT) Paper Process; Experience with the management of inventory and applicable research and resolution processes of the campus Identity Theft Victim Assistance (IDTVA) teams, including taxpayer identified and IRS identified claims, Compliance Identity Theft Case Processing, and Return Preparer Misconduct (RPM) complaints with and without compliance activity; Experience in the Correspondence Imaging System (CIS)/Correspondence Imaging Inventory (CII) and Accounts Management System (AMS) to follow processes and procedures for Individual Master File (IMF) and Business Master File (BMF) adjustments and Advanced IMF (including but not limited to First Read, Injured Spouse Claims, and Duplicate Accounts, Decedent Accounts, Payments, No Merge and Carrybacks); Experience interpreting and applying the Internal Revenue Manual (IRM) to provide technical assistance; Experience applying the methods, precedents, and guidelines related to individual and/or business accounts and the specialization of the assigned workload; Experience working and researching accounts; Experience utilizing self-directed inventory management procedures to complete reviews and conduct research; Experience using knowledge of cross-functional programs and their interrelationship with assigned program to conduct pre-selected reviews; Experience using technical methods and practices such as program analysis, process analysis, management reporting procedures and available system capabilities to resolve operating problems, and provide statistical data or other management information reports; Experience in recognizing tax issues that impact assigned programs in order to make recommendations; Experience using oral and written communications to exchange information, to prepare reports, explaining program differences and recommending improvements and/or corrective action; Experience using the Embedded Quality Review System/National Quality Review System and writing quality reviews from taxpayer contacts.