Jobherder
  • How it works
  • Pricing
  • Sample output
  • Jobs
  • Blog
  • Help
Log inTry a free sample

← All jobs

EU remote

Swedish IT/Customer Support, Microsoft Xbox - Athens

Job SquadAthens, Thessaloniki, Heraklion, Corfu, Crete, SamosPosted 3 Sept 2026

Start a search — €9.99Apply on employer site

About this role

Reference: TEGR About Athens: Athens is a city that combines ancient heritage with modern living, offering a unique and captivating atmosphere. Enjoy a lively nightlife, with bustling bars and clubs that come alive after sunset. Bask in the warm Mediterranean climate, with long summers and mild winters. Experience the genuine hospitality of the Greek people and the laid-back lifestyle. Coming from Sweden you will definitely also enjoy the lower cost of living and tax rates.

And on top of that you will be able to add valuable work experience for Microsoft Xbox to your CV! Click here to read more about moving to Greece. *YOU NEED AN EU PASSPORT TO APPLY* We Offer: Work from modern offices in the vibrant city of Athens, surrounded by a dynamic and international team Get 2 extra salaries per year (total of 14 salaries) Performance bonuses Good development opportunities within the company (supervisor, quality analyst, CSR2, trainer) Relocation package (flight, airport pickup, and accomodation) Private health package Real estate agent on our account to help you find an apartment Assistance in opening a Greek bank account, tax paperwork About the Company: The company you will be working for is a global leader in customer service experience, and no matter where you work in the company, you will be part of the family.

Our client employs around half a million workers across Europe, with three different offices in Athens. They provide customer service for some of the biggest brands in the world, such as Netflix, Audi, and Microsoft Xbox. We are looking for individuals with experience in customer service and handling customers in various contexts. You will receive comprehensive training in product knowledge, customer service, and technology during your first four weeks.

After this period, you will be answering questions and addressing the concerns of customers via phone, email, and chat. The job: Working in customer and IT support first of all means that you are the first point of contact between the users/customers and Microsoft Xbox. Therefore, you will be representing them as a company and providing technical and supportive assistance with whatever inquiries the customer have - everything from products, purchases, errors etc.

Jobherder

Stop searching. Start applying.

Product

How a search worksPlans and pricingExample deliveryJob board

Resources

ArticlesHelp centreFor recruitersAgentsAffiliate programme

Features

CV tailoringRemote job searchCareer change

Therefore, it is important that you are a problem-solving individual with a positive attitude. You will receive the necessary training before you start handling customers! Your daily work will include tasks like these: Provide the highest level of support to our customers via phone and email on a range of issues Give accurate, valid, and complete information by using the proper procedures Build a meaningful relationship, answering customers' questions in a courteous, friendly, and professional manner Meet and exceed our customer service quality goals, compliance regulations, and productivity targets Create a great customer experience that people value and we are proud of Be responsible for following the direction of the management and providing feedback Your qualifications: 💭 You speak and write Swedish at a native level and you are fluent in English (B2).

🎓 Experience in customer support is a plus but not a must. 💻 You have a basic understanding and level of computer handling skills. Excellent multitasking skills. 💪🏻 You have a desire to learn and advance, and be a curious investigator and problem solver. Excellent Analytical and problem-solving skills with strong attention to detail. 🥇 Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills.

You have good interpersonal relationship building skills. If you have any questions about the position, please feel free to send an email to [email protected]. They are currently seeking a new employee to assist with answering incoming calls.

Source listing: teamtailor_jobsquad

Prefer jobs chosen for you?

Upload your CV and Jobherder returns handpicked roles with a tailored CV and cover letter for each — built from your real experience.

Start a search — €9.99

© 2026 Jobherder

PrivacyTermsSupport