Support Worker - Mental Health

About this role

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham Clusters. Sounds great, what will I be doing? This role supports clients to manage their wellbeing, develop independence, and achieve personal goals through co-produced plans and community engagement.

It involves liaising with professionals, maintaining accurate records, managing housing-related tasks, and ensuring service users understand and participate in their support. The role also includes promoting safety, managing resources, supporting tenancy sustainment, and working flexibly with the team to meet service objectives and contractual obligations. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission.

You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: Good understanding of Health and Safety within an accommodation-based setting Ability to monitor and maintain the safety and security of supported housing service and report maintenance requirements appropriate Experience of working with people with mental health needs Basic knowledge of housing management including maintenance & repairs Good literacy and numeracy skills and able to produce clear letters Strong IT skills Knowledge and understanding of safeguarding issues and the ability to address them appropriately Interview Steps We keep our interview process simple, so you know exactly what to expect.

Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.