Support Services Specialist

About this role

To qualify for the GS-09 you must possess one (1) year of specialized experience equivalent to at least the next lower level (GS-07) in the normal line of progression that demonstrated knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communications.

Examples of qualifying specialized experience include: Studies, analyzes, and interprets policy, regulatory material, regulations and manuals, and other publications and directives relating to support service operations to ensure policies and procedures are consistent with requirements. Coordinates purchases for offices and is responsible for ensuring all procedures are followed in initiating procurement actions and that funds have been certified as available and that required approvals have been obtained and documented.

Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment, etc. Administrative duties include: answers the main telephone line and assists or directs calls to the appropriate individual or office, checks voicemail, and responds to email requests received in the office inbox. Participates in coordinating with building maintenance to ensure that work orders are completed and to ensure that custodial services are maintained.

Disseminates tenant notices and other agency-wide notifications. or Education Graduate Education: Major study -- public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled. For some positions in this series graduate education may not provide the knowledge and skills needed to perform the duties of the position.

Specialized experience may be required for such positions. Two years or a master's or equivalent graduate degree is creditable for GS-9. or COMBINATION OF EXPERIENCE AND EDUCATION: A combination of specialized experience and education as described above. NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.