Supervisory Veterans Service Representative (Assistant Coach)

About this role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement 10/19/2026. Time-In-Grade Requirement: Applicants who are current Federal employees must meet the time-in-grade requirements. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-12 Grade Level: Specialized Experience: You must have at least one (1) year of specialized experience equivalent to the GS-11 grade level in the Federal Service.

Specialized experience is defined as performance of technical assignments affecting the entire field of VA's compensation and pension (C&P) benefits programs. These assignments would have required interpretation of the full range of C&P laws and regulations, to include precedent opinions of the Court of Appeals for Veterans' Claims and authoritative opinions of the General Counsel. Experience may have been gained as a VSR Authorizer, RVSR, AQRS, or DRO.

Examples of specialized experience would typically include, but are not limited to: Quality assurance or auditor functions related to claims processing and benefit determination. Adjudication and authorization of compensation, pension, and claims. Determination to reconsider claims appeal cases and preparation/presentation of such cases Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education: There is no education substitution for the GS-12 grade level. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited based on time spent in appropriate activities.