Supervisory Tax Analyst

About this role

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement.

QUALIFICATION REQUIRMENTS: To qualify for this position, you must meet the qualification requirements outlined below: SPECIALIZED EXPERIENCE: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job.

To be qualifying for this position your experience must include: Applying tax administration policies, procedures, and compliance strategies as they apply to taxpayer-facing programs, including the impact of legislative and regulatory changes on service delivery and taxpayer rights. Applying analytical and evaluative methods to assess large-scale, high-volume programs, identify trends in taxpayer behavior and program performance, and develop data-driven recommendations to improve service, compliance, and operational efficiency.

Overseeing workload management, inventory control, performance metrics (e.g., level of service, accuracy, cycle time), and resource allocation essential to evaluating and improving program effectiveness within campus and nationwide operations, interpreting ambiguous guidance, developing new procedures, and recommending policy changes that balance taxpayer service and compliance objectives. Applying communication skills are required to prepare comprehensive reports, develop IRM guidance, and present findings to senior leadership and external stakeholders, interpersonal and negotiation skills to work with diverse stakeholders, resolve conflicting priorities, and achieve consensus on sensitive issues affecting taxpayer services and compliance programs.