Supervisory Medical Administration Specialist (Scheduling Manager)

About this role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/06/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 11 position you must have served 52 weeks at the GS 9. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: Specialized Experience: One (1) full year of specialized experience equivalent to the GS-9 level in the Federal service that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of this position. Specialized experience includes: understanding of VHA Enrollment, patient scheduling and access programs, policies, directives, procedures, and operational requirements sufficient to provide technical guidance, evaluate compliance, resolve complex scheduling issues, and recommend improvements to facility scheduling operations; applying qualitative and quantitative analytical and evaluative methods to assess the efficiency and effectiveness of scheduling, auditing, training, and related administrative operations; familiarity of data sources and information systems used to monitor scheduling operations, including VSSC, Pyramid, the Corporate Data Warehouse, VistA, and other applicable systems, sufficient to gather, validate, analyze, and present scheduling and workload data; awareness of management and organizational principles, staffing and workload requirements, resource management, budget administration, and personnel management policies and procedures sufficient to plan and coordinate section operations and advise management; preparing and presenting reports, briefings, correspondence, policies, procedures, training materials, and recommendations to management, subordinate supervisors, employees, clinical staff, and other stakeholders.