Supervisory IT Specialist

About this role

You qualify at the GS-15 level, if you meet one of the following qualification requirements: Have at least one (1) year of IT related experience demonstrated by paid or unpaid experience obtained in either the private or public sector, and/or completion of specific, intensive training that demonstrates that you possess each of the following four competencies: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail; 2.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; 3.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-14 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: advising the senior leadership on the strategic direction, governance, and management of significant enterprise-wide Information Technology (IT) resources and investments; establishing agency-wide IT policies, guidelines, standards, and governance frameworks; overseeing the enterprise IT security program and initiatives to protect and secure information assets; evaluating enterprise IT programs for effectiveness, efficiency, and alignment with organizational needs; and providing leadership and direction to other staff in planning and delivering IT projects and services.