Supervisory IT Specialist

About this role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/09/2026. You must meet the Basic Requirements (Individual Occupational Requirement) and the Specialized Experience to qualify for this series as described below. Basic Requirements (Individual Occupational Requirement): Applicants must have IT-related experience demonstrating each of the four competencies listed below at a proficiency level equivalent to the next lower grade level in federal service: Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

The basic requirements MUST be substantiated in your resume. Failure to provide the required information will render your application ineligible for consideration. -AND- You may qualify for the GS-13 based on your experience as described below: Specialized Experience GS-13: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Experience directly related to supporting Enterprise Server or VA Medical Facilities and must demonstrate at least one year of experience equivalent to the GS-12 level supervising or serving as a technical lead for Enterprise or facility-facing Linux platform operations. Qualifying experience includes directing technical staff, contractors, or vendor-supported teams responsible for Red Hat Enterprise Linux systems and/or AWS and Azure cloud-hosted Linux workloads supporting clinical, administrative, and healthcare operations; overseeing production support, service restoration, patching, vulnerability remediation, access control, backup/recovery, incident response, change coordination, monitoring, configuration management, operational compliance, and customer support for VA facility environments; ensuring secure and available infrastructure services for medical-center mission systems; coordinating with facility customers, cybersecurity, enterprise operations centers, network/storage teams, vendors, and contractors; and maintaining reliable, compliant, mission-ready Linux and cloud platform services supporting VA healthcare delivery.