Supervisory Information Technology Specialist (Head, Service Desk Operations)

About this role

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to supervise and lead a diverse workforce. ** Ability to analyze organizational and operational problems and develop solutions. ** Knowledge and experience building and nurturing teams.

** Knowledge of IT Troubleshooting Methodologies. Ability to apply project management methodologies and techniques to plan and manage complex IT projects. Ability to communicate in writing. Ability to communicate effectively other than in writing.

Source listing: usajobs