Supervisory Human Resources Specialist (Customer Engagement and HR Service Strategy Mgr)

About this role

Candidates must have one year (52 weeks) of specialized experience that is typically in or related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of that position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.

For the FV-K level you must demonstrate in your application that you possess at least one year (52-weeks) of specialized experience equivalent to the FV-J level or FG/GS-14 level. Specialized Experience: - Experience providing leadership of transformation initiatives to ensure the achievement of organizational objectives through improved service delivery, enhanced customer experience, and increased operational effectiveness.

- Experience analyzing workforce and service delivery programs, workforce data, assessment of workforce trends, and the evaluation of organizational health to support strategic decision-making. - Experience developing, implementing, and integrating solutions, establishing priorities, allocating resources, and ensuring effective coordination across organizations. Managerial Selection Factors: Eligible candidates will also be evaluated based on FAA Managerial Selection Factors.

Candidates must address these four factors when applying for any managerial position in the FAA. Applicants that fail to address these factors will be disqualified from further consideration. Qualification requirements must be met by the closing date of this vacancy announcement.

Source listing: usajobs