Strategic Fintech Solutions Specialist

About this role

Help make the world more hospitable The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences. You’ll work with smart, curious people who care deeply about what they do. You’ll have autonomy and the trust to make good decisions and move quickly.

And you’ll enjoy a real sense of purpose as you see the impact of what we’re building. If you’re motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you’ll feel at home here. About the role Let's get into the specifics. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it into a job description (which we do because this is a job description), it would be this: Mews' largest global franchise brands, run hundreds of millions of dollars a year through their payments stack, and right now no single person owns that relationship end to end.

This role changes that. You'll be the dedicated Fintech partner for around 30 of Mews' highest-value accounts, working pre-signature to win their business and post-signature to grow it, at a moment when this function is scaling fast and this seat is being built from the ground up. What you would do Own the full Fintech commercial relationship for strategic global brands, from RFP proposals and executive pitches pre-signature to expansion and onsite relationship management post-signature Build tailored commercial proposals, business cases and executive presentations for RFPs, quarterly business reviews and annual account reviews Track and present payment KPIs (volume, fee composition, chargeback rates, multi-currency revenue, revenue share) with data-driven recommendations for each account Drive adoption of new and existing Fintech products, including multi-currency and accounts receivable, to grow share of wallet even in accounts that already process 100% of their payments through Mews Partner cross-functionally with Strategic Accounts, Sales, Customer Experience and Product to resolve complex Fintech issues and support account growth AI Fluency Level 4: in this role, that means going beyond using AI tools yourself.