USA remote
Strategic Account Manager
About this role
OUR MISSION: Omnea is the agentic operating system for procurement. Procurement touches every pound a business spends, yet requests still stall for weeks and approvals get lost in inboxes. Our AI-first platform changes that: our agents capture requests, route approvals, onboard suppliers, flag risk and track every renewal, while anyone in the business can ask a question and get an answer grounded in their own company’s data.
Buying becomes painless for everyone, procurement gets a seat at the table, and our customers have saved more than 100,000 hours of manual work so far. Companies like Spotify, PayPal, T. Rowe Price, JustEat, Adyen and S&P Global run procurement on Omnea. We’re backed by $75M from Khosla Ventures, Insight Partners and Accel, and we’ve been named the UK’s number one startup in the Startups 100, ranked 11th on Sifted’s 2026 list of Europe’s fastest-growing companies, and recognised as one of Fast Company’s Most Innovative Companies.
Talent density matters more to us than almost anything else. We keep the bar high in every team, so everyone here has real ownership and real impact. Our team is full of former founders and operators who’ve scaled unicorns, and we’re looking for people who want to do the best work of their careers alongside them. Find out more about the team and life at Omnea here https://www.youtube.com/playlist?list=PLpjeHyocsu3ZoDn3sfODjqIR2L_DW3dgb.
THE ROLE As Omnea's Strategic Account Manager, you own the relationship with our customers across their entire lifecycle, working with some of our largest and most strategic accounts. Your job is to make sure customers get real, measurable value from Omnea from day one, and to turn that value into renewals, expansion, and upsell. Omnea's product is sticky: it's a business transformation, not a point tool, so once a customer is live, expansion tends to follow.
Your focus skews heavily toward that expansion motion, not just keeping accounts renewed. You'll build deep, long-term relationships with your champions and become a trusted advisor to stakeholders at every level, from procurement managers up to CFOs. You'll be the internal voice of the customer, working closely with both technical and commercial teams to keep Omnea customer-centric at its core. This is an early hire on the customer team, working directly with Abs https://www.linkedin.com/in/abhirukt/, Ben https://www.linkedin.com/in/ben-freeman-a8542166/, and Rebe https://www.linkedin.com/in/rebecatristan/ to build the function from the ground up.