Staff User Researcher

About this role

📋 Description Define and own the research practice for Platform, setting the vision, strategy, prioritization Own and run Platform's recurring internal CSAT program, designing surveys, setting cadence Conduct and lead generative, evaluative, and mixed-methods research with engineers, technical Drive process and execution that result in high-quality design deliverables, including polished Partner with senior product, design, and engineering leaders as a cross-functional lead in all Drive improvements in design consistency and integrity across your product area, contributing to 🎯 Requirements 10+ years of professional experience in user research and product design, including setting Demonstrated ability to operate at a strategic level, shaping product direction and influencing Expert-level proficiency in design and prototyping tools (Figma or equivalent), with the ability to Strong command of qualitative research methods, with proven judgment about which methods fit which Track record of building research practices, operating models, or measurement programs (such as Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs 🎁 Benefits Medical, dental, vision 401(k) Equity and bonus eligibility

Source listing: empllo_remote