Staff House Coordinator | season 2027 | Grand Hotel Timeo & Villa Sant'Andrea

About this role

At Grand Hotel Timeo & Villa Sant'Andrea, a Belmond Hotels, we are looking for a driven, detail-oriented Staff House Coordinator for our brand-new employee residence located in Giardini Naxos. In this role, you will manage property operations and contribute to creating a welcoming, safe, and exceptional living experience for our seasonal team members. Primary Responsibilities Include Manage property surveillance and access control, ensuring the cleanliness, order, and overall decorum of all common areas.

Enforce internal house regulations and ensure strict adherence to Health & Safety (H&S) guidelines across the property. Coordinate pre-arrival preparations, including room inventory checks, and report maintenance or housekeeping needs to the respective departments. Lead the onboarding process for new colleagues, conducting property tours, explaining house rules for legal sign-off, and issuing electronic key cards. Oversee the departure process (check-out), re-inventorying rooms to assess conditions and reporting any missing equipment or damages.

Coordinate routine maintenance interventions and housekeeping shifts within the staff residence. Supervise waste management, monitoring compliance with recycling schedules and waste-reduction practices in alignment with Belmond’s sustainability policies. Manage the internal parking lot, ensuring correct vehicle placement and keeping an updated registry of authorized cars and scooters. Handle administrative duties, including electronic key card troubleshooting (losses, duplicates), lost and found management, periodic room inspections, and keeping internal communication boards up to date.

Requirements What You Bring Previous experience in hospitality operations, front office, housekeeping supervision, facility management, or residence/property coordination. Strong interpersonal and communication skills, with a diplomatic yet firm approach to enforcing internal rules. Excellent organizational abilities, attention to detail, and composure when handling multiple internal requests. Knowledge of basic safety standards and facility maintenance tracking.

Fluent in Italian and a good working knowledge of English to support our international team members. Benefits What We Offer: At Belmond we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: seasonal contract according to "C.C.N.L. Settore Turismo - Federalberghi." Corporate Welfare provided.