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USA remote

Staff Assistant - VISN Operations Center (VOC)

Veterans Health AdministrationLocation Negotiable After SelectionPosted 9 Oct 2026

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About this role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/14/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. For a GS-11 position you must have served 52 weeks at the GS-09.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

If you are currently serving in a Hybrid Title 38 position, your SF-50's must reflect you have been in the position longer than one year. GRADE REQUIREMENTS: You may qualify based on your experience and/or education as described below: Staff Assistant GS-09 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to Supports correspondence, tracking, and briefing materials, with products routinely reviewed by the supervisor or higher-graded staff before release to leadership. Applies existing administrative guidelines and procedures to recurring situations, referring novel, sensitive, or unprecedented issues to the supervisor. Provide administrative and coordination support that contributes to the smooth functioning of specific assigned projects, tasks, or office operations.

Assists coordination for multiple concurrent, high-priority projects and initiatives sponsored by the VISN Operations Center, HSA Support Teams, and VISN Executive Leadership. Provides assistance in the development of pre-briefing materials, participant lists, agenda, briefing materials, and manages all data requirements, including providing historical background documents. OR Education: Successfully completed two (2) years of progressively higher-level graduate education or masters or equivalent graduate degree or LL.B.

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or J.D., in a related field of the position to be filled. Education at the graduate level must have been obtained in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation. OR Combination: Combinations of successfully completed graduate level education (beyond the first year) and specialized experience as described above, to meet the total experience requirements.

The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position. This education must have been obtained in an accredited college or university. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation. Experience must be clearly indicated in your resume. Staff Assistant GS-11 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Prepares and delivers recommendations that are often accepted and implemented by management to improve organizational efficiency and process consistency. Manages and updates program tracking, scheduling, and correspondence systems with minimal supervision, ensuring accuracy and compliance. Prepares, reviews, and edits a wide variety of correspondence, briefings, talking points, presentations, meeting agendas, and formal reports for use by VISN and HSA Executive Leadership, ensuring content is accurate, well-organized, and appropriately tailored to the intended audience.

Develops and maintains standard operating procedures, process guides, and internal control documents to support consistency and continuity of operations within the VISN Operations Center Develops, implements, uses, and maintains administrative processes that are used to plan, track, and evaluate a wide array of long-standing programs, correspondence, and special initiatives for the purpose of improving program effectiveness and organizational productivity.

Implements agency-level process and policy changes as directed by the VISN Operations Center, supporting the adaptation of Under Secretary for Health policies into local standard operating procedures, communication, and workflow. OR Education: Successfully completed three (3) years of progressively higher-level graduate education leading to a Ph.D. degree, or Ph.D., or equivalent doctoral degree in the related field of the position to be filled.

The education portion must include courses that demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Education must have been obtained in an accredited college, or university. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation. OR Combination: Combinations of successfully completed graduate level education beyond the first 2 years and specialized experience as described above to meet total experience requirements.

The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation. Experience must be clearly indicated in your resume. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Physical Requirements: The work is primarily sedentary, performed in an office setting. Some travel between VISN facilities may be required to support meetings, site visits, or special projects.

Source listing: usajobs

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