Sr. Technical Account Manager

About this role

📋 Description Use customers' dedicated TAM hours to design, build, and improve automations tied to meaningful Translate complex processes into practical workflow architectures covering data movement, business Build alongside customer teams to move high-value use cases from concept to reliable production Review existing automations for reliability, efficiency, maintainability, and effective use of Troubleshoot issues across Zapier, APIs, authentication, data formats, and connected applications.

Identify recurring failures and improve error handling, monitoring, alerts, fallback behavior, and 🎯 Requirements Significant experience (7+ years) in technical account management, solutions architecture, customer A track record of measurably improving customer outcomes across an Enterprise portfolio, for Demonstrated experience building integrations, automations, or API-based solutions, not only Hands-on familiarity with Zapier or comparable automation and integration platforms.

Experience owning complex technical relationships with Enterprise customers and communicating Strong working knowledge of APIs, webhooks, authentication, structured data, application 🎁 Benefits Non-standard application process designed to promote inclusion and equity Optional resume and CV fields in application Equal opportunity employer Commitment to Diversity, Inclusion, Belonging and Equity Reasonable accommodations for individuals with disabilities

Source listing: empllo_remote