EU remote
Sr Solution Consultant
About this role
Powering the world’s payments ecosystem ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.
As a Solution Consultant in Germany. Spain, Netherlands, Romania, Italy, UK or Austria you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem! The purpose of the Solution Consultant is: As a Solution Consultant – Merchant , you will play a pivotal role in shaping how leading merchants design and optimize their payment and fraud strategies. This role sits at the intersection of payment orchestration, fraud & risk management, and payment intelligence , helping customers unlock measurable business outcomes such as improved authorization rates, reduced fraud losses, and enhanced customer experience .
You will act as a advisor to enterprise merchants , translating complex payment, fraud, and data challenges into actionable strategies powered by ACI’s solutions. Working closely with Sales, Product, and Partners, you will drive value-led engagement , focusing on outcomes, not features . This position is ideal for a consultant who brings expertise in fraud, risk, or payment intelligence , combined with a strong interest or growing expertise in payment orchestration and the broader merchant payments ecosystem .
A typical day at ACI for a Solution Consultant is: Strategic customer engagements across the sales lifecycle, with a focus on fraud, risk, and payment optimization strategies Translate merchant challenges (e.g. fraud losses, false declines, conversion gaps) into data-driven value propositions and solution strategies Position ACI’s payment orchestration capabilities to enable smarter routing, decisioning, and performance optimization Define and articulate business outcomes, including: Fraud reduction and risk mitigation Authorization uplift and revenue recovery Improved customer experience and checkout performance Conduct consultative discovery workshops, identifying key pain points across payments, fraud, and risk domains Design end-to-end solution approaches combining payments, fraud detection, and data intelligence Partner with Sales and Account teams to progress and win strategic deals Build compelling narratives, proposals, and ROI models Collaborate with Product and Product Marketing to shape roadmap direction and market positioning based on customer insights Knowledge, Skills and Experience needed to succeed in this role: Core Experience 3–5+ years in one or more of the following domains: Fraud & risk management (e.g.