Remote
Sr. Project Manager
About this role
ABOUT THE ROLE You will play an important role in the continued growth and success of Accela by ensuring the successful, on-time delivery of large and complex Professional Services implementations. You will be an integral part of a cross-functional team, identifying what needs to be accomplished and partnering with others in the organization to execute to a plan. You will leverage proven processes and templates to deliver projects, while remaining highly adaptable to any changing demands from the customer or corporate landscape.
You care deeply about driving business value to a customer so you operate from the perspective of “How can I achieve a win-win for the customer and Accela” and “How can we help our customers achieve greater business value with our product?”. While we are busy changing the world, we also strongly believe in having fun and excitement at work, and encourage a collaborative and healthy work-life balance. If you are motivated by the idea of delivering on the promise of democracy in the digital age and solving for a new era of more efficient, open and innovative governance, then we’d love to hear from you.
SPECIFIC RESPONSIBILITIES As the owner of the cross-functional Professional Services delivery process you will make significant impacts on the customer and Accela’s business in these key areas: Project Management : Manage engagements start-to-finish by applying standard and accepted project management principles; lead project planning and budgeting; mobilize and direct the work streams of cross-functional project teams; champion the Statement of Work.
Project Health: Drive on-time and on-budget completion of projects; track project progress and variability; work collaboratively with customer and internal teams to identify risks; develop and execute appropriate risk mitigation strategies within a defined escalation path; implement appropriate tracking and reporting metrics in a manner that provides transparency and visibility into project health. Customer Relationship Management: Foster an environment of highly effective and collaborative communications in day-to-day interactions with clients and stakeholders; serve as the first point of escalation on the project; support Regional Director in executive steering committees.