USA remote
Sr. Product Designer (Remote)
About this role
About the Role: The Senior Product Designer helps teams identify and solve meaningful user and business problems across Lingraphica's connected product ecosystem. Depending on company priorities, this designer may work on MyNav, (Lingraphica’s customer and clinician portal); the Hub (communication software on our speech-generating devices); or Practice and therapy experiences. This is a Senior Product Designer role, not only a UI execution role.
The designer will partner closely with Product and Engineering from early discovery through delivery, helping define the problem, shape the strategy, explore solutions, and evaluate whether the experience produces the intended outcome. The right person is comfortable navigating ambiguity, brings structure to complex problems, and grounds design decisions in direct learning with users. Responsibilities Partner with Product and Engineering to define user and business problems, shape product strategy, and connect design work to clear outcomes and measures of success.
Build deep knowledge of AAC and assistive technology, including our users, products, clinical workflows, data, and competitive landscape. Plan and lead discovery with people with communication challenges, care partners, clinicians, customers, and internal experts using interviews, observation, co-design, concept testing, and usability testing. Synthesize research, product data, business goals, and technical constraints into insights and recommendations that guide product decisions.
Explore multiple approaches and translate complex workflows and accessibility needs into clear user flows, prototypes, interaction models, and polished designs. Design accessible, intuitive, and consistent experiences across device, web, and mobile products for people with diverse communication, cognitive, motor, visual, and hearing needs. Use AI as a thoughtful, repeatable part of the design workflow and translate emerging AI and data-informed concepts into understandable, responsible product experiences.
Partner closely with engineers through implementation, adapting to constraints while maintaining the intent and quality of the experience. Use prototypes, iterative testing, and post-launch learning to reduce risk and evaluate whether solutions address the original problem. Communicate design rationale, evidence, value, and tradeoffs clearly; contribute to shared design systems and practices; and help raise the quality of product thinking, discovery, accessibility, critique, and craft across the organization.