Remote
Sr BI Analyst – Tableau, SQL, Healthcare Analytics & Client Reporting
About this role
The Senior Business Intelligence Analyst position serves as a critical link between our internal business teams, external clients, and the Business Intelligence Engineering team. This highly collaborative, client-facing role translates business and client reporting requirements into accurate, actionable reports and dashboards, supporting the launch and ongoing operations of our patient services programs. Our technology environment includes Salesforce, Snowflake, dbt, Fivetran, and Tableau.
This position focuses on reporting requirements, data quality validation, and visualization development, partnering with BI Engineers who are responsible for data integration, transformation, and underlying infrastructure. Core Duties/Responsibilities: Business Requirements & Stakeholder Engagement Lead requirements-gathering sessions with internal stakeholders and external clients to define reporting objectives, KPIs, and data requirements.
Translate requirements into documented reporting specifications, including data definitions, calculation methodologies, business rules, and acceptance criteria. Manage requirements through the development lifecycle, including stakeholder reviews, testing, and final acceptance. Data Quality, Validation & Analysis Validate the accuracy, completeness, and integrity of data in reports and dashboards, using SQL to investigate discrepancies and reconcile results across source systems and the data warehouse.
Develop and execute validation test cases; document discrepancies and coordinate remediation with BI Engineers and data owners. Establish repeatable validation and quality assurance procedures to improve reporting reliability and reduce manual testing. Reporting & Dashboard Development Design, develop, and maintain Tableau dashboards and reports that communicate operational performance, patient services program metrics, and client-specific KPIs; develop Salesforce reports and dashboards as needed.
Apply data visualization best practices, leveraging curated datasets and approved data models from BI Engineering. Perform user acceptance testing, coordinate stakeholder approvals, support deployment, and maintain documentation of report definitions and business logic. Collaboration, Governance & Continuous Improvement Serve as primary liaison between business stakeholders, external clients, and BI Engineering; define requirements for new data elements and enhancements.