Sr. Associate - Health Claims Quality Auditor

About this role

Job Description: Our Senior Quality Associates get to: Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations Keep management updated: Relay important information in the form of timely and accurate reports Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.

Experience in US Healthcare, Knowledge in handling claims process. (Commercial and/or Medicaid). Should have extensive experience in handling high dollar claims. Requirements: Understanding of standard claim forms such as CMS-1500 and UB-04. Minimum of 2 to 3 years of direct experience in medical claims processing, medical billing, or healthcare auditing. Ability to spot minor billing errors, discrepancies, or potential fraud Strong written and verbal communication skills to report audit findings clearly Expert knowledge of complex commercial payer contracts, reimbursement methodologies, and federal Medicare/Medicaid regulations .

Experience with process documentation Ability to work in MS Office Ability to work in a fast-paced environment Pro-active in developing trust and professional rapport with employees and team members; work as a team-player Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements All your information will be kept confidential according to EEO guidelines. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.

At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional.