Sr. Advisor AI Transformation & Automation (f/m/d) E-Commerce

About this role

About IONOS At IONOS, we don't just manage servers – we shape the digital future for more than 6.2 million customers worldwide with our solutions. As Europe's leading hosting provider and a pioneer in independent cloud solutions, we are building next-generation infrastructure – from sovereign cloud architectures and high-performance GPU clusters to integrated AI automation tools. What drives us is digital sovereignty for Europe and real impact for small and medium-sized businesses (SMBs) as well as large enterprises.

We work in agile teams, rely on transparent structures, and believe that excellence and innovation only emerge through true team spirit. Ready for your next step? Become part of IONOS and grow with us. Are you passionate about the transformative power of artificial intelligence? We are looking for a Senior Advisor for AI Transformation to act as a strategic and operational catalyst for our e-commerce division. In this role, you will drive the evolution of AI in these areas and bridge the gap between cutting-edge innovation and practical implementation.

You will ensure that our teams are at the forefront of AI-powered customer journeys and order processes. Tasks As a Senior Advisor, your mission is to empower our operational experts. You act as a strategic advisor, technical mentor and hands-on implementer – providing the tools, prototypes and knowledge our teams need to deliver excellence. Whilst the specialist departments retain responsibility for their results, you provide the AI-driven ‘how’ to complement their ‘what’.

Process transformation: Support our teams in improving efficiency in the areas of campaign ideation, creation and analysis by identifying the right AI tools and integrating them into existing workflows. You will drive the AI transformation across our online shops and sales platforms, ensuring that the relevant organisations are fully on board. Campaign effectiveness: Advise on the use of AI to enhance personalisation and effectiveness in campaigns and sales initiatives.

Requirements engineering: Act as the lead for our internal tools by defining clear, high-quality business requirements that are implemented by the development teams within our core infrastructure. Prototyping & “Vibe Coding”: Get hands-on and create functional prototypes of AI-based processes using internal/external tools and natural language coding to prove concepts and validate requirements. Qualifications Experience: Several years’ experience in digital transformation, marketing technology or development, with a clear focus on AI implementation.