Solutions Engineer - US

About this role

😎 Our Culture Quantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much.

We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers.

You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About The Role ​​As a Solutions Engineer, you are the technical powerhouse behind the Quantum Metric sales team.

You will masterfully blend deep product expertise with a strategic, consultative approach to guide prospective customers from initial discovery to a signed deal. You will be the trusted advisor who bridges the gap between complex customer challenges and our industry-leading solutions. In this pivotal role, you will: Architect Solutions: Partner with Account Executives to understand a prospect's critical business issues and design tailored, value-driven demonstrations that showcase the unique power of Quantum Metric.

Drive Technical Wins: Lead the entire technical validation process, from discovery and solution design to executing successful Proof of Concepts (POCs) that secure the confidence of both business and technical stakeholders. Act as the Expert: Serve as the go-to subject matter expert on our platform and the competitive Customer Experience landscape for customers, partners, and internal teams. Be a Trusted Advisor: Articulate complex technical concepts and business value to a wide range of audiences, from C-level executives to hands-on engineers, establishing yourself as a credible and reliable partner.