Solutions Engineer, Post-Sales (remote, US East Coast)

About this role

📋 Description Learn Checkly and the monitoring space deeply, then help customers solve real reliability problems. Own technical onboarding for new accounts: implementation, configuration, and getting their first Run workshops and trainings for customer engineering teams. Be the technical counterpart in existing accounts, supporting adoption, troubleshooting, and growth Run your own customer meetings, from technical deep dives to account check-ins.

Contribute to technical documentation and internal playbooks as you learn what works. 🎯 Requirements Around 2 years of experience in a post-sales technical role: customer onboarding, workshops and Hands-on experience with monitoring, observability, or automated testing. Strong technical skills that allow you to read, write, and debug code (Javascript/Node.js Ability to use AI tools to accelerate customer-facing work: researching a customer's stack Genuine interest in working directly with customers.

You enjoy talking to people, running workshops Excellent spoken and written English skills 🎁 Benefits Transparent salary Become part of a fast-growing, and international team where your work matters. Your impact won’t Stock options Flexible paid vacation Paid sick leave & up to 14 weeks of paid parental leave US: Medical, Dental, Vision, FSA, long- and short-term disability, life insurance, 401(K) and more

Source listing: empllo_remote