UK remote
Solution Architect (UK)
About this role
Servers.com – Solution Architect Job Title Solution Architect Working Hours/Arrangements 40 hours per week (9am to 6pm, including one hour of unpaid break) Mondays to Thursdays – office based; Fridays – Work from home. Salary Range £100,000 - £120,000 OTE per annum Location Guildford office – 2000, Cathedral Square, Cathedral Hill, Guildford GU2 7YL, United Kingdom Reporting to Omar Reid, Solution Architect Team Lead Job brief We are looking for a Solution Engineer to join our Solution Architect team at Servers.com to work with our present and future customers from the different industries: gaming, finance, ad-tech, etc.
You will understand their challenges, assist them with the infrastructure design and help the customers progress into the hybrid cloud and bare metal cloud infrastructure. Responsibilities Overall solution design and product selection; Technical discovery: working closely with the customer, arranging the requirements, figuring out the opportunities and the limitations; Supporting the sales team during onboarding of potential new customers; Technical presentations, demos, screencasts to sales and customers; Reporting to the product management team about what improvements should be made to our product roadmap; Managing stock availability and deployment timelines together with the vendors and the supply chain managers; Learning about new products and technologies in the hosting infrastructure industry; Working in Guildford at least 4 days a week, as well as during business trips to customer sites and sales events.
Experience/qualifications/skills Strong understanding of IT infrastructure (cloud, on-prem, hybrid); Experience with cloud platforms (AWS, Azure, GCP); Confident presenter with customer-facing experience; Knowledge of networking, security, and system architecture. VLAN, RAID, CPU and hardware design, IP networking, IP routing and BGP; Ability to design scalable, reliable, and cost-effective solutions; Ability to create technical documentation and architecture diagrams; Ability to explain complex technical topics to non-technical audiences; Confident presenter with customer-facing experience; Strong collaboration skills with sales, engineering, and product teams; Customer-focused mindset with a problem-solving approach; Ability to manage multiple opportunities in parallel; A fluent English speaker.