UK remote
Solution Architect & platform lead
About this role
The Atlassian Solution Architect is responsible for the strategic development, administration, security, maintenance and continuous improvement of the organisation's Atlassian platform, primarily Jira and Confluence. The role owns platform architecture, business process development, integrations, automation, dashboards and reporting, ensuring secure and compliant operation whilst driving digital transformation and operational efficiency.
Essential Skills: Demonstrable experience designing, administering and developing enterprise-scale Jira and Confluence environments , including workflow configuration, permissions, schemes and platform governance. Proven experience analysing business requirements and translating them into scalable technology solutions that improve business processes, operational efficiency and user experience. Strong experience developing and maintaining workflow automation, reporting, dashboards and data visualisation capabilities within the Atlassian ecosystem.
Experience integrating Jira and Confluence with internal and external applications, databases and business systems through APIs and other integration technologies. Sound understanding of information security, access management, data governance and platform compliance, with experience supporting secure or regulated customer environments. Experience managing platform lifecycle activities including upgrades, patching, release management, performance optimisation and ongoing platform maintenance.
Excellent stakeholder management, communication and problem-solving skills, with the ability to work effectively with technical teams, business leaders and end users at all levels of the organisation. Desirable Skills: Atlassian Certified Professional (ACP) certifications or equivalent recognised Atlassian qualifications. Experience with Jira Service Management, ScriptRunner, Atlassian Forge, Atlassian Connect or other advanced Atlassian development and customisation tools.
Knowledge of ITIL, Agile, DevOps or Lean methodologies and experience using Atlassian products to support these frameworks. Experience working within government, defence, healthcare or other regulated sectors requiring strong security, governance and compliance controls. Experience supporting cloud-based Atlassian platforms with UK data residency requirements and familiarity with relevant security standards such as ISO 27001, Cyber Essentials Plus or NIST.