Software Technical Writer

About this role

📋 Description Create and publish clear, high-quality product content, including user guides, release notes Build deep product expertise and serve as a trusted subject matter expert for the Sugar products Participate in product grooming, design reviews, demos, and release activities to understand new Partner with Product, Engineering, UX, and Support to identify gaps, influence product Turn complex technical concepts into simple, useful, and easy-to-understand content, while Develop templates, reusable skills, and automated workflows to improve content quality 🎯 Requirements 2+ years of experience as a software technical writer, software developer, CRM administrator Enthusiasm for educating customers and ability to create clear, user-centric content Strong attention to detail, with excellent grammar, writing, and communication skills Ability to communicate clearly and concisely with all levels of application users, including end A strong focus on user needs and a passion for building excellent software experiences Confidence managing projects independently while also contributing effectively as part of a 🎁 Benefits Excellent healthcare package for you and your family Savings and Investment – 401(k) match Unlimited Paid Time Off Paid Parental Leave Online Legal Services (Rocket Lawyer) Financial Planning Services (Origin)

Source listing: empllo_remote