Social Media Manager (Global)

About this role

Position title: Social Media Manager (Global) Reports to: Content and Copywriting Manager Location: Muslim Hands Head Office, 148 – 164 Gregory Boulevard, Nottingham, NG7 5JE (Hybrid/Remote with occasional travel to Nottingham/London) Hours of Work: Full-time, 35 hours per week Salary guideline: (Up to) £33,000.00 per annum (commensurate with experience) Terms of Employment: Permanent (with a 6-Month Probationary Period) Application Process & Closing Date: Send an up to date CV and supporting Covering Letter by Email no later than 20 th November 2026 Approx.

Interview & Role Commencement Date(s): Interviews: As Suitable Applications Received Start: ASAP thereafter - Job Overview Are you a social media enthusiast who knows how to turn a scroll into a story, a follower into a community, and engagement into donations? As Social Media Manager at Muslim Hands, you’ll take the lead in shaping our social media strategy across all our fundraising markets: UK, USA, Canada (CA), South Africa (SA) and France (FR).

From Instagram, Facebook and TikTok to YouTube, X, Reddit and whatever comes next, you’ll know how to make every platform count. You’ll bring our global strategy to life by working closely with country offices, sharing clear briefs, constructive feedback and performance insights to help teams create content that makes an impact. You’ll also get out into the field regularly to capture authentic stories, gather content and connect with our fundraising teams.

If you’re just as comfortable analysing the numbers as you are spotting the next big trend, this role is for you. - Responsibilities: Develop and deliver our social media strategy across all existing and emerging platforms in the UK, USA, CA, SA and FR. Manage social content creators across fundraising offices, providing clear briefs, constructive feedback and regular reporting. Champion the Muslim Hands brand and tone of voice across all social media content.

Conduct social media audits to identify opportunities and improve channel performance. Monitor online conversations, audience sentiment and emerging issues through social listening. Manage organisation wide requests and develop a clear social media briefing process. Engage with key followers and influencers across our social media accounts. Track and report on key metrics, including engagement, follower growth, impressions and reach.