Social Media and Communications Manager (maternity cover)

About this role

Help more people find support. Bring communities together. Build a movement for change. Changing Faces is entering a new strategic chapter, with a community-focussed service model, clear campaign priorities and a focus on diversifying income. Join us to put communications at the heart of this work – growing our audience and reaching more people with visible difference. You’ll work alongside our campaigners and the wider visible difference community to co-create content and campaigns that get people’s attention, raise awareness and inspire more people to connect with Changing Faces.

You’ll lead our social media channels and deliver two key campaign moments, growing our audience and helping more people engage with services and fundraising. Working with colleagues across the organisation, and with the community, you’ll create engaging content and help build a safe, empowering space for people to connect. You’ll also support our national and regional media work and help the fundraising team bring appeals to life.

Ready to make a difference? Join Changing Faces and help ensure nobody feels alone with their visible difference. Main Purpose: Grow Changing Faces’ reach and impact through engaging social media and digital content that connects people with support and inspires fundraising. Put lived experience at the heart of communications , working with campaigners, ambassadors and the visible difference community to share their stories and build an engaged, supported online community.

Lead key awareness campaigns , including Face Equality Week and Halloween, to raise awareness and improve representation of people with visible difference. Build visibility through media , supporting press opportunities and relationships with journalists, influencers and partner organisations. Use audience insight and performance data to strengthen communications , working across teams to keep content coordinated, relevant and effective.

Who We Are Looking For: Creative content and campaign experience – producing engaging social media content and clear, inclusive copy that inspires action, and taking audience-led campaigns from idea to delivery. Confident social media management –using planning and monitoring tools, analysing performance and turning insights into future plans. Strong communication and relationship-building skills – collaborating with colleagues and stakeholders, working with TV, print and online media, and supporting volunteers and communities to create content.