Social & Digital Communities Specialist

About this role

Contract: Permanent Location: North West London (NW10) Hours: 35 hours per week Salary: Up to £31,500 per annum, depending on experience Closing Date: Sunday 25 October 2026 at midnight Every dog and cat in need deserves expert care, compassion and the chance to thrive. At Mayhew, we’re a passionate team of around c65 staff and c220 volunteers working to improve the lives of dogs, cats and the communities that care for them.

Through veterinary services, rescue and rehoming, community support programmes and education, we make a real difference every day. We’re looking for a creative and enthusiastic Social & Digital Communities Specialist to grow Mayhew’s online presence, tell powerful stories and turn audience engagement into meaningful supporter action. This is an exciting, hands-on role for someone who lives and breathes social media and loves creating engaging content.

You’ll manage Mayhew’s social channels, create compelling digital content, grow and engage our online communities, and inspire people to donate, volunteer, adopt, fundraise and support our work in other ways. Our Way of Working This is a hands-on role for someone who wants to be at the heart of Mayhew’s work rather than behind a desk. To create authentic and engaging content, you’ll spend much of your time on site and out in the community, capturing the stories that showcase Mayhew’s impact.

You might be sharing the journey of an animal in our care, highlighting the work of our veterinary team, meeting volunteers from our TheraPaws programme, supporting community events, or creating content around fundraising campaigns and awareness initiatives. You’ll build strong relationships across the charity, working closely with frontline teams, volunteers and supporters to uncover compelling stories and bring them to life across social and digital channels.

While we offer flexibility, this role is primarily based at Mayhew and within the communities we serve, because that’s where the most powerful stories happen. The successful candidate will thrive in a fast-paced environment, enjoy meeting people and be passionate about finding creative ways to connect audiences with Mayhew’s mission. In this role, you will: Manage Mayhew’s social media channels and digital communities.