EU remote
Site Reliability Engineer
About this role
The challenge As a Site Reliability Engineer , you will play a critical role in ensuring the stability, availability, resilience, and performance of our cloud platform in production. Your mission will cover two complementary areas. First, you will work proactively to prevent incidents by identifying operational risks, anticipating capacity constraints, improving production changes, resolving recurring problems, and driving reliability improvements, migrations, and corrective initiatives.
Second, when incidents occur, you will help restore service quickly by coordinating technical diagnosis, controlling the situation, communicating impact, and leading recovery efforts. This is a senior, hands-on role for someone with a strong operational mindset who is comfortable working in complex production environments, investigating technical issues, making decisions under pressure, and taking ownership of platform reliability.
You will be part of the Site Reliability Engineering team, working in a practical environment focused on keeping the platform stable while continuously reducing operational risk and manual effort. A key part of the role will be to identify what could affect the platform before it becomes an incident. You will assess risks, make them visible, define mitigation or correction plans, assign ownership, and follow actions through to completion.
You will also contribute to capacity planning, production scaling, infrastructure improvements, migrations, observability, automation, and operational readiness. When incidents happen, you will act as a technical reference and coordination point. You will help establish control, assess impact, accelerate diagnosis, involve the right teams, communicate clearly, and restore service as quickly and safely as possible. You will work closely with engineering, systems, networking, storage, database, security, and product teams.
Your operational perspective will help ensure that reliability, scalability, recoverability, and operability are considered in platform changes and evolution. Participation in an on-call rotation and response to critical incidents outside regular working hours are part of the role. Requirements that are important for us We are looking for a senior Site Reliability Engineer with strong experience operating critical production environments and a proven ability to identify risks, troubleshoot complex issues, and drive long-term reliability improvements.