EU remote
Shipping Clerk I Seasonal AM Shift
About this role
At Thorlabs, we design and manufacture components, instruments, and systems that transform the world by identifying, enabling, and accelerating key photonics (i.e., light-based) technologies. Backed by a dedicated workforce of more than 3,000 employees worldwide, Thorlabs contributes to cutting-edge research and real-world innovation. Whether you're early in your career or bringing years of experience, you’ll find opportunities to grow, take ownership, and make meaningful contributions from day one.
We know every employee brings unique talents and perspectives that fuel our success, and we seek driven individuals who are excited to make an impact in a fun, fast-moving culture. The position is responsible for ensuring packages are shipped on time and in accordance with sales order instructions so customers will receive products in the same condition that products were sent using shipping software, scanners, label printers, scales and other equipment.
Works under general supervision. Although the location of the position is in Newton, NJ, from time to time it may be required to undertake duties at other Thorlabs locations. The hours for this position are 6:00am - 2:30pm Essential Job Functions include the following, but are not limited to: • Pick and pack customer orders accurately and efficiently according to printed work instructions while using handheld scanners and/or the automated storage and retrieval system.
• Verify outgoing shipments by comparing identifying information, counting and weighing items, and checking against sales orders, invoices, or other records using the D365 Warehouse Management System. • Perform required WMS (D365) transactions in real time to ensure inventory accuracy and proper order tracking. • Apply the correct carrier labels, postage, and required shipping charges to all outgoing packages. • Select appropriate packaging materials to protect products and ensure damage-free delivery to the customer.
• Confirm correct carriers and shipping service level (Ground, Next Day Air, 2nd Day, International, etc.) based on sales order requirements. • Prepare basic commercial shipping documents for international shipments when required (packing slips, invoices, etc.). • Escalate shipment delays, missing inventory, or unclear shipping instructions to the lead or supervisor to avoid customer impact. • Maintain a clean, organized, and safe work area, and follow all safety procedures including proper lifting techniques and use of PPE.