Shift Engineer

About this role

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

About the Role Location: Altrincham Shift Pattern: Rotational Our fulfilment operations rely on engineering and automation to keep customer orders moving through our sites every day. As a Shift Engineer, you'll play a key role in keeping that operation running – working hands-on with automated equipment, solving technical problems and continuously improving the reliability and performance of our systems. This is more than a reactive maintenance role.

Alongside responding to live engineering issues, you'll have the opportunity to investigate recurring faults, improve preventative maintenance, carry out root cause analysis and contribute to continuous improvement and engineering projects across the site. You'll be working in a fast-paced fulfilment environment where Engineering and Operations work closely together. You'll use your technical expertise to keep equipment performing at its best, while looking beyond the immediate fix to identify opportunities to improve reliability, efficiency and performance.

We're looking for an engineer who enjoys getting hands-on, solving problems and understanding why something has failed – not just getting it running again. What You'll Be Doing You'll be part of the site Engineering team, providing hands-on technical support and helping us maintain a safe, reliable and high-performing operation. Your role will include: Diagnosing and resolving electrical, mechanical and controls-related faults across the operation.

Providing technical support during live operational issues, ensuring problems are resolved safely and effectively. Carrying out planned and reactive maintenance across site equipment and systems. Investigating recurring equipment failures and completing root cause analysis to identify long-term solutions. Supporting the development of our PPM programme and helping us move towards a more predictive and reliability-focused maintenance approach.