Service Coordinator (Mental Health & Homelessness)

About this role

Are you passionate about making a lasting difference to the lives of people experiencing homelessness in Bristol? We are looking for 2 people to join the team in Bristol as Coordinators, joining either of the below teams: North Star Service, part time 30 hours per week (to include Tuesday, hours can be worked across 4-5 days) North Star Service works with people who are experiencing homelessness, and have difficulties with their relationship with substances and mental health.

The service main base is at the Compass Centre, however also operates across Bristol and within homeless hostels. North Star runs a variety of interventions including initial engagement, drop-ins groups to build relationship skills and safety, psychological skills groups and one to one therapy either as a weekly longer term intervention, or a standalone session format in drop-in clinics embedded within hostels. Assertive Contact & Engagement (ACE) Service, part time 22.5 hours per week (to include a Tuesday, Hours can be worked across 3-5 days): St Mungo’s Assertive Contact & Engagement (ACE) Service works with people with complex mental health needs who are not actively engaged with other services and face multiple barriers to accessing mainstream support.

The service operates across Bristol, running a variety of services including community one to one work, therapeutic groups and drop-ins, and training for other services. In the role of Coordinator you will: As part of the wider management team, the Coordinator will play a key role in ensuring we provide a quality service, particularly to neglected groups and individuals, and who face complex barriers to accessing services.

Key responsibilities in this role will be: Supporting the Clinical Lead/Service Manager in the day-to-day development and management of the service. Line management of staff; offering motivation and supervision to deliver high quality service with a recovery-focused and person-centred approach. Working proactively and creatively with other partner organisations and stakeholders to ensure the best outcomes for our clients.