Senior Technical Account Manager (Strategic Alliances)

About this role

📋 Description Own the operational aspect of technical account management across strategic alliance Deliver against SLAs, proactively surfacing technical risks before they become customer-impacting Perform in-depth investigations and root-cause analysis across logs, queries, and integration data Drive technical initiatives and partner with stakeholders on launch initiatives—expansions Design and deliver high-scope, often-custom integration solutions grounded in standard integrations Act as a technical lead for internal projects, defining and delivering well-scoped milestones and 🎯 Requirements At least six years in a technical, external-facing role such as Technical Account Management Proven ability to run alerting, monitoring, troubleshooting, and technical inquiries across a set Proven ability to independently scope and deliver complex, open-ended technical work Deep understanding of RESTful APIs, webhooks, and HTTP protocol, with hands-on experience using Experience in API integrations and ability to design custom solutions on top of them Ability to read and understand production-level code (HTML, JavaScript, SQL, and ideally one 🎁 Benefits Monthly stipends for health, wellness and tech spending 100% subsidized medical coverage, dental and vision for you and your dependents Eligible for equity rewards offered by Affirm Holdings, Inc.

Health coverage at no cost for employees and their dependents Flexible time off and generous holiday calendars Employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount

Source listing: empllo_remote