Senior Support Engineer I

About this role

📋 Description Own our most complex escalations end to end — data mapping defects, recommendation and forecast Identify and lead large initiatives that deliver critical impact against department-level OKRs Define and report the numbers that prove impact: baseline before you build, quantify after, and Build the tooling that removes the work — SQL and Python, Databricks and Looker dashboards and Drive cross-functional change with teams that don't report to you, partnering with Solutions Multiply the team rather than absorb its hardest work: mentor Tier 1 and Tier 2 engineers, lead 🎯 Requirements 5+ years in technical support engineering, solutions engineering, data engineering, or a comparable Advanced SQL with ability to reason about joins across large datasets Demonstrated ability to own complex cross-functional initiatives end to end and land them A measurement instinct: define success numerically and speak to results Proficiency building with AI tools such as Claude or other agentic platforms Scripting ability in Python or similar to automate investigation and data work 🎁 Benefits Comprehensive Health & Wellness: medical, dental, vision coverage, mental health support Invested in Your Future: competitive base salary, meaningful equity, 401(k) with company match Flexible & Modern Workspace: home office stipend and coworking wallets Growth-Obsessed Culture: annual professional development budget Holistic Monthly Stipends: wellness/lifestyle and telecommunications Time to Recharge: flexible paid time off

Source listing: empllo_remote