Senior STARS Consultant - Remote

About this role

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position serves as the functional liaison between the Intake team and operations teams, supporting Medicare, and Star Ratings related business initiatives.

Responsibilities include reviewing project scope, supporting business needs throughout the delivery cycle, and managing production and/or system change requests to deliver enterprise initiatives. The role researches and analyzes business impacts against project scope and supports effective project delivery for medium-complexity initiatives that may span multiple business functions. Additionally, the position facilitates communication of changes, enhancements, and operational updates to impacted business units to support successful implementation and business outcomes.

Required Job Qualifications : Bachelor’s degree 5 years of healthcare industry or health insurance work experience Previous experience with Medicare Strong written and oral communication skills Organizational skills, including ability to prioritize tasks. Presentation skills and executive presence Experience with interacting successfully with senior management and staff of all levels across multiple departments Analytical thinking, and problem-solving skills Business acumen and project / program management skills Preferred Job Qualifications: Demonstrated experience supporting or leading Medicare Advantage Star Ratings initiatives with measurable quality improvement outcomes.

Deep understanding of HEDIS measures, quality reporting methodologies, and strategies used to improve Star Ratings performance. In-depth knowledge of Medicare Advantage products, CMS regulations, and the Medicare regulatory environment. Experience utilizing dashboards, scorecards, and performance reporting tools to identify trends, gaps, and opportunities for intervention. Experience with Inovalon, Cotiviti, or other quality measurement and HEDIS platforms.