Remote
Senior Solutions Architect
About this role
At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools.
With this insight, organizations can investigate smarter, stop threats faster, and keep operations running. Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you’d like to spend the next chapter of your career, we’d love to hear from you. Position Summary ExtraHop’s Solutions Architecture team is very different from many other post-sales services practices—we focus on outcomes and customer success rather than racking up billable hours.
As a member of our Solutions Architecture team, you’ll play a critical role in the success of our customers, products and position in the marketplace. Our Architects tackle the most difficult business and technology problems across a vast array of industries and technologies. As a Solutions Architect at ExtraHop, you will never be bored again. In this Senior Solutions Architect role, you will serve as a Field Architect, supporting various Enterprise customers in a post-sales architecture capacity.
This customer-facing role serves a global customer base, so it calls for polished, professional communication and conduct, and the ability to adapt your communication and working approach to the norms and expectations of customers across different cultures and regions. Key Responsibilities Advanced GUI development Advanced Trigger Script development Intermediate external REST API script development Intermediate understanding of networking Intermediate understanding of application design Understand, develop, and implement Cloud network design in AWS, Azure, and GCP.
Work with SOC and Incident Response Teams on workflows using network data. Decrease Mean-time-to-Respond. Develop custom tools using Python and JavaScript-based APIs to extend the functionality of the ExtraHop platform. Develop customized data analysis to monitor changing technical and business conditions in real-time. Create rich data visualizations to aid tactical investigations and realize strategic objectives. Create automated tools to streamline repeatable processes and maximize time spent building intelligent solutions.