Senior Revenue Operations Manager

About this role

Shine is the financial copilot for entrepreneurs and small business owners. Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.

Part of something bigger Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants. Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe. We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal.

Your hiring experience matters Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive. If this sounds like somewhere you want to grow, we'd love to hear from you. Your Role as a Senior Revenue Operations Manager We are looking for a Senior Revenue Operations Manager to build the end-to-end revenue stack and processes that let Shine scale and unify its 15 brands.

This is one of the most strategic build roles in the company. You own how revenue works, from the tools and data underneath it to the processes that run on top, across every brand and market. You turn 15 fragmented ways of working into one clean, scalable revenue machine. You will not do this from the sidelines. You will be in direct contact with our market and BU leaders, and you will be their trusted ally : the person who understands their reality and turns it into systems and process that make them faster.

You report to the Head of Revenue and Lifecycle Ops and work daily with Sales, Marketing, Customer Success, Data and Partnerships. What you will do 🏗️ Build the end-to-end revenue stack Design and build the systems that run revenue across 15 brands: CRM, data flows, automation, lifecycle and reporting Choose the right tools, connect them cleanly, and retire the fragile legacy stacks that break 🔄 Design the revenue processes Standardise how leads, handoffs, lifecycle, partner flows and reporting work across every brand and market, so 15 playbooks become one Build processes that scale with the company instead of holding it back ⭐ Own the flagship: our new centralized CRM Architect and build our single centralized CRM for all 15 brands Migrate Sales, Marketing and Customer Success onto it, brand by brand, with clean data and real adoption Own the flows between Snowflake, Segment, HubSpot and Braze 🤝 Be the trusted ally of our market leaders Act as the go-to RevOps partner for market and BU leaders across 6 countries Translate their needs into systems and process, and help them hit their numbers Bring the outside-in view back into how we build 📊 Reporting, data and run Build revenue reporting and dashboards that Sales, Marketing and leadership actually trust Own the day-to-day: integrations, data hygiene, automation, debugging 🤖 Put AI at the core Use AI hands-on to build faster and automate more, from RevOps workflows to sales and CS agents Set the standard for how the whole team works with AI, and bring the dedicated leadership this space is still missing About you Background 4 to 6 years in Revenue Operations, Marketing or Sales Ops, or CRM systems, in a fast-scaling SaaS or fintech You have built or deeply configured a CRM from the systems side, not just used one.