Senior Revenue Operations Manager

About this role

What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.

The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that.

You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are seeking an exceptional Senior Revenue Operations Manager to partner with the Sales and Account Management organization to drive our growth strategy, optimize our commercial processes at scale, and support data-driven decision making and analysis. This role reports to the Vice President of Commercial Operations.

Where you will work: Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ. What you will do: Own, monitor, and evaluate key workflows and processes related to sales, account management, and customer success Develop and use strong logical frameworks and first principles thinking to define, understand, and address both individual and thematic issues as they arise Manage ad-hoc data analysis to support Garner’s revenue strategy Serve as the first point of escalation for issues, questions, and exceptions related to revenue teams Integrate people, process, and systems strategies to drive Garner’s revenue and strategic objectives Establish and track key performance metrics to understand and measure the performance of Garner’s revenue organization Collaborate with our Salesforce Administrator to optimize tools such as Outreach, Salesforce and HubSpot to support our commercial teams The ideal candidate has: 3+ years in Management Consulting, Investment Banking, Private Equity OR 5+ years in Revenue Operations, Sales Operations, or related GTM strategy role.