Remote
Senior Product Manager, Lending
About this role
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Fintech team is responsible for a diverse range of products and workstreams, all with the united goal of helping restaurants make dealing with money easier. From quickly and seamlessly taking guest payments to extending credit via our lending products, the Fintech product team tackles some of the biggest and most impactful initiatives within Toast.
We are looking for a Senior Product Manager to lead Toast’s Lending efforts as part of our Embedded Finance team. You will be responsible for identifying, prioritizing and building innovative financial products & features that help restaurant owners access the funding they need to start, run or grow their business. The initiatives you spearhead will expand and strengthen our suite of lending products like Toast Capital and Easy Pay, growing our reach and impact.
A day in the life (Responsibilities) In this role, you will interface with our restaurant customers directly to get feedback on product opportunities in order to inspire and inform how Toast continues to iterate and deliver more value. You will own the Lending product roadmap and collaborate with various teams across Toast, most notably Credit, Capital Markets, Legal & Compliance, Data Science/ AI, Marketing, Operations, Payments, Finance.
You will also engage external bank partners, funding partners and various vendors. Own the product roadmap for Toast Capital (Toast’s flagship lending product). Work closely with cross functional teams and various product domains across Toast to support ideation, design, development, launch and support of new and existing products. Create & present business cases and business models for new product investments, and measure/quantify success of product launches.
Write technical and non-technical user stories, define requirements, workflows, and wireframes in collaboration with Engineering, Design, Data Science and other teams. Manage the backlog of an established engineering team, define roadmap requirements, and facilitate agile ceremonies. Communicate and collaborate with technical counterparts, and business-oriented stakeholders, to consistently set and meet expectations. What you'll need to thrive (Requirements) 5+ years of product management experience, with a track record of driving strategy, execution, and impact for B2B products A passion for innovating in financial services and desire to transform the restaurant & hospitality industry Experience managing products from their early inception to measurable post-launch success.